Please read these terms carefully before using our website and services.
Last Updated: 1 September 2024
By accessing and using the fjord-quest website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.
fjord-quest provides guided historical tours and heritage experiences across the United Kingdom. Our services include scheduled group tours, private tours, and bespoke heritage experiences led by qualified historians and heritage specialists.
All bookings are subject to availability. Submitting a booking request does not guarantee a reservation until confirmed by our team and payment is received.
Prices displayed on our website are in British Pounds Sterling (GBP) and include all specified services. Additional costs such as personal expenses, gratuities, or optional activities are not included unless explicitly stated.
Full payment is required at the time of booking confirmation. We accept major credit and debit cards. Payment is processed securely through our authorised payment provider.
We reserve the right to cancel or modify tours due to circumstances beyond our control, including severe weather, site closures, or insufficient bookings. In such cases, we offer full refunds or alternative dates at your choice.
Rescheduling requests made more than 7 days before the tour date will be accommodated subject to availability at no additional charge.
Many of our tours involve significant walking, uneven terrain, and stairs. You are responsible for assessing your ability to participate safely. Please inform us of any medical conditions or accessibility requirements at the time of booking.
Participants must follow guide instructions and heritage site regulations. We reserve the right to refuse service or remove participants whose behaviour is disruptive or endangers others, without refund.
Tours depart at scheduled times. Late arrivals may miss the tour without entitlement to refund. Meeting point and time information is provided in your confirmation documentation.
All content on this website, including text, images, logos, and design elements, is owned by fjord-quest or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use this content without our written permission.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. Prohibited activities include attempting to gain unauthorised access to our systems, transmitting malware, or engaging in any activity that could damage our website or reputation.
To the fullest extent permitted by law, fjord-quest shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.
You agree to indemnify and hold fjord-quest harmless from any claims, damages, or expenses arising from your breach of these terms or your use of our services.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may modify these Terms of Use at any time. Changes become effective when posted on our website. Continued use of our services after changes are posted constitutes acceptance of the modified terms.
For questions about these Terms of Use, please contact:
fjord-quest
47 Heritage Lane
London, WC2R 1LA
United Kingdom
Email: [email protected]